A request for information (RFI) is just that. Contractors formally submit requests for additional
information if scope gaps, conflicting information (plans/specs) and/or unclear contract document intent exists. RFI's are formal questions and responses that officially modify or confirm the intent of contract documents. They should not replace due diligence on the part of a GC, subcontractor or vendor. A pet peeve of Architects, Engineers and Clients is when due diligence is lacking or if an RFI is being use to defray risk from the asking party. Put simply, an RFI should not be used to excessively question or discuss means and methods that the contractor is responsible for. Conversely, ambiguous and incomplete responses are unhelpful to the overall success of a project.
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